General Plumbing
in Romford,
Priced from Your Photos
Taps, toilets, showers and appliances fixed properly, most jobs quoted free from a few photos.
98% recommend on Facebook · 5.0 on Yell · 15 years' experience
Gas Safe registered
ACS qualified
15 years
Plumbing & heating
£2m insured
Public liability
Workmanship guaranteed
On every job
98% recommend
60 Facebook reviews
General Plumbing in Romford
Everyday plumbing, done properly
General plumbing encompasses the vital systems that keep your home running smoothly every day. At Braxton's Plumbing & Heating Limited, we provide experienced assistance for everything from leaking taps and running toilets to installing new kitchen appliances. With 15 years of trade experience, Mitchell brings practical knowledge to diagnosing and repairing household plumbing faults. Our goal is to provide reliable, professional help that restores your home's functionality without any unnecessary stress.
We believe that high-quality plumbing should be accessible, transparent, and easy to book. That is why we encourage our customers to send us photos of their plumbing issues whenever possible. This allows us to provide an accurate, free quote before we even step through your door, saving you time and avoiding any guesswork. Our service is designed for busy households and landlords who need professional, honest work carried out by an experienced, Gas Safe registered engineer.
As a Romford-based business, we take great pride in our reputation within the local community for being reliable and tidy. We treat every job, whether it's replacing a simple washer or fitting a new bathroom sink, with the same level of care and attention. Our commitment to clean work and clear communication ensures that you know exactly what is happening with your plumbing at every stage, providing you with confidence and long-term satisfaction in the final result.
Whether you are dealing with a minor annoyance like a dripping tap or a more significant plumbing need, we are here to help. We combine our technical expertise with a friendly, professional manner, ensuring that your experience with us is as seamless as possible. You can count on Braxton's for reliable, everyday plumbing that is carried out with care, with clear explanations and a workmanship guarantee.
Don't leave it
Why small jobs are worth fixing early
Putting off small plumbing repairs often leads to much larger, more expensive problems in the future. What starts as a minor irritation, like a slow drip or a stiff handle, can quickly escalate into a full-scale leak that causes water damage, increases your utility bills, and compromises the integrity of your fixtures. Addressing these issues immediately is the smartest way to keep your plumbing system healthy.
Wasted water
A simple dripping tap or a constantly running toilet can waste water and increase metered water bills, making repairs worth considering.
Property damage
Minor leaks behind sinks, under basins, or behind appliances can cause silent, long-term damage to cabinets, flooring, and structural timber, often requiring expensive restoration work later on.
Frozen pipes
Unprotected or faulty outside taps are highly susceptible to freezing in winter, which can lead to pipe bursts that cause massive water damage inside your home when the ice finally thaws.
Daily inconvenience
A broken toilet or a shower with no pressure significantly impacts your daily routine, turning simple, everyday tasks into major frustrations and making your home much less comfortable to live in.
Common mistakes we see
- Overtightening fittings, which can crack porcelain or damage threads permanently.
- Using incompatible or low-quality parts that don't last, necessitating further repairs.
- Ignoring damp patches on walls or ceilings until they start to peel, by which time the damage is deep.
Our process
How the job gets done
- 01
Send photos
Take a few clear photos of the plumbing issue and send them to us for a free photo quote for general plumbing.
- 02
Price agreed
We provide a clear, fixed price up front. For any necessary site visits, a £45 +VAT fee is applied and then deducted if you proceed.
- 03
Fix
We arrange a convenient time for the work, ensuring we have the right tools and quality parts to resolve the issue efficiently on our visit.
- 04
Test
Once the repair or installation is finished, we test the system thoroughly to ensure it is functioning correctly and check for leaks before we leave.
- 05
Done
We finish the job by cleaning the workspace, leaving your home spotless and providing a workmanship guarantee for your complete peace of mind and satisfaction.
What you get
What you get with general plumbing
Free photo quotes
Most general plumbing jobs can be priced remotely, saving you from needing an initial site visit.
Clear pricing
You receive a fixed price before we start, so there are no surprises or hidden costs on your bill.
Tidy
We work carefully and take great pride in leaving every home clean and tidy after every single job.
Reliable
We are punctual, respectful of your schedule, and keep you informed about arrangements for the visit.
Explained
We explain exactly what we have done, so you understand your plumbing system and the repair made.
Local
Based in Romford and dedicated to supporting our local community with honest and professional plumbing services.
In detail
What's included in our general plumbing
Our general plumbing service covers a broad spectrum of common household issues that require professional attention. We provide plumbing repairs, replacements, and new installations, ensuring that every element of your home's plumbing works exactly as intended. Our focus is on durability and efficiency, helping you maintain a trouble-free home for you and your family. From essential kitchen updates to bathroom repairs, we handle the technical details with ease.
Taps and basins
We repair and replace all types of taps, from modern mixer designs to traditional pillar taps. A dripping tap is more than an annoyance; it wastes water and can damage your basin over time. Whether you need a simple washer change, a new cartridge, or a full tap replacement, we provide a clean, professional service that aims to restore your tap to working order. We also handle the installation of new basins, ensuring they are securely fitted and that the waste connections are checked for leaks under your vanity unit.
Toilets and cisterns
A running or broken toilet is one of the most common household plumbing issues we encounter. We diagnose problems within the cistern, repair flush mechanisms, replace faulty fill valves, and fix leaks around the pan connection. If your toilet is beyond repair or you want an upgrade, we can supply and install a new unit, ensuring it is correctly plumbed and securely sealed with care. We make sure the flush is powerful and efficient, which can help reduce wasted water and support reliable operation for daily use in a busy family home.
Shower plumbing
Whether it is an electric shower, a mixer shower, or a power shower, we provide comprehensive repair and replacement services. We understand how to resolve common problems like poor flow, temperature fluctuations, and leaking valves. If you need a new shower installed, we discuss suitable options for your water system and the plumbing connections involved. We check the installation and explain the work carried out.
Appliances and outside taps
Installing a new washing machine or dishwasher correctly is essential to prevent potential flooding in your kitchen. We ensure all connections are tight, secure, and correctly positioned for optimal performance. We also install outside taps, which are vital for garden maintenance and car washing. We use high-quality fittings and install double-check valves where required, protecting your main water system from backflow and providing a reliable outdoor water source. We ensure the pipework is properly insulated to protect it from freezing during the cold winter months in Romford.
Pipework repairs and maintenance
From fixing small leaks under your sink to replacing sections of ageing or damaged pipework, we handle all aspects of domestic pipe maintenance. If you notice damp spots, low pressure, or unexplained water loss, we investigate and repair the issue at its source using our 15 years of experience. We ensure that all our pipework meets current standards, with attention to secure connections and checks for leaks. We also install isolation valves where needed, making it easier for you to manage your plumbing in the future without having to turn off the main supply.
Homeowner vs landlord requirements
We offer tailored plumbing services for both owner-occupiers and landlords in Romford. For homeowners, we focus on convenience, aesthetics, and longevity, providing practical advice on the best solutions for your specific needs. For landlords, we understand the need for durable, cost-effective, and responsive repairs to ensure your rental property remains in excellent, compliant condition. We provide clear communication and professional invoicing, making it easy to keep your tenants happy and reducing the risk of long-term property damage from neglected plumbing issues that could lead to more expensive repairs.
What customers say
"Absolutely great service, used on several occasions, from minor leaks all the way up to a full boiler install. Plenty of care taken and everything explained very well."
"Great service, traced a leak that no one else could find with any certainty. Repaired and put us in contact with an insurance loss assessor to take care of all the repairs. Honestly it's been as effortless as possible. Highly recommend."
"Old boiler died, new one quoted and fitted in a week. Left the house spotless after. Absolute top job by Mitch and team."
FAQs
General Plumbing: your questions answered
Related services
Areas covered
Romford · Hornchurch · Ilford · Rainham · Chigwell · Loughton · Upminster · Chingford · all areas
Can you quote from photos?+
Yes, we highly encourage this! It allows us to give you a clear, free, no-obligation price for most general plumbing work without you having to wait for a site visit.
Do you unblock drains?+
No, drainage and sewer services are not included in our offering. We provide general plumbing, including outside taps, and heating services.
Do you charge for quotes?+
Quotes from photos for general plumbing are free. If the job needs a site visit to price properly, the visit is £45 +VAT, and that amount is deducted from the bill if you go ahead. Nothing is priced blind.
Is the work guaranteed?+
Yes, our workmanship is guaranteed. Parts aren't covered by our guarantee. New boilers carry the manufacturer's warranty, which ranges from 2 to 10 years depending on the boiler.
When can I reach you?+
Working hours are 8am to 5pm. Mitch answers his phone up to 10pm, even if only to tell you he's unavailable, and anything after 10pm is returned the next day.
Do you cover my area for general plumbing?+
We're based in Romford and cover Romford, Hornchurch, Upminster, Rainham, Gidea Park, Collier Row, Harold Hill, Ilford, Chigwell, Loughton, Chingford and the other covered places listed on our service areas page.
What should I do if a pipe bursts?+
Turn off your main stopcock immediately to stop the flow of water and call us to get the emergency repair booked as soon as possible to limit damage.
Can you fit replacement taps?+
Yes, taps are part of our general plumbing service. Send photos of the existing taps and connections so Mitchell can discuss the work and quote where possible.
What plumbing experience do you have?+
Mitchell has 15 years of trade experience, covering general plumbing, heating and gas work. Send photos of your plumbing issue or call to discuss what is needed.
Send us your photos
Free photo quotes for general plumbing.
Phones answered until 10pm. Later calls are returned the next day.