A Reliable Plumber
in Romford Who Turns Up
When He Says
Send a few photos for a free quote, get a clear price, and have the job done tidily by the engineer you spoke to.
98% recommend on Facebook · 5.0 on Yell · 15 years' experience
Gas Safe registered
ACS qualified
15 years
Plumbing & heating
£2m insured
Public liability
Workmanship guaranteed
On every job
98% recommend
60 Facebook reviews
Plumber in Romford
Local plumbing without the hassle
Finding a plumber in Romford who is both reliable and experienced can be challenging, but Braxton's Plumbing & Heating Limited offers a dependable solution. With 15 years of trade experience, we provide a wide range of household plumbing services, from fixing dripping taps to installing new bathroom suites. We know that your time is valuable, which is why we prioritise clear communication and punctuality on every job we undertake across the local area.
Our business is built on a direct, personal approach. Mitchell, the owner and lead engineer, handles your enquiry from the first point of contact through to completion. On larger or more demanding tasks, he is supported by trusted extra hands, ensuring that the same high standard of work is consistently delivered. You can expect a professional experience where your property is treated with respect and the job is carried out with care.
Whether you are a homeowner needing a small repair or a landlord requiring ongoing maintenance, we offer a transparent service. By focusing on quality workmanship and reliable scheduling, we help our clients avoid the typical frustrations associated with plumbing repairs. We take pride in our straightforward process, giving you peace of mind that your plumbing requirements are in the hands of an experienced, Gas Safe registered professional.
We serve Romford and the surrounding areas, bringing years of technical knowledge to every call-out. Because we are a local business, we understand the common plumbing issues faced by homeowners in the region, from older property pipework to modern system installations. Our goal is to provide a service that makes maintenance simple, affordable, and stress-free for everyone we assist across the Havering region.
Don't leave it
Small plumbing problems can become big ones
Minor plumbing faults can lead to emergency call-outs and property damage if left unresolved. Even a small, persistent issue can indicate a deeper problem in your pipework or fixtures. Spotting the signs early and acting quickly can prevent an urgent, expensive repair.
Water damage
Small leaks often go unnoticed until they cause significant damage to flooring, ceilings, and wooden cupboards, often requiring major restorative work and costly structural repairs.
Higher bills
Running toilets and slow-dripping taps waste water and can increase metered water bills, so it is worth having the cause checked.
Mould growth
Hidden leaks behind walls or under sink units create conditions for damp and mould, which can affect your home's air quality and damage your interior decoration.
System failure
Neglected faults can worsen and affect fixtures such as showers, valves or pipe joints, making everyday plumbing less reliable.
Common mistakes we see
- Ignoring slow drips in the hope they will stop themselves.
- Attempting DIY fixes that hide the problem rather than repairing the root cause.
- Booking a plumber without seeing a fixed price in advance to avoid hidden costs.
Our process
How the job gets done
- 01
Photos or visit
Send us a few clear photos by email for a free remote quote, or book a site visit if the plumbing issue is more complex or hidden.
- 02
Clear price
We provide a fair, transparent price up front. For site visits, there is a £45 +VAT fee, which is deducted from the final bill if you choose to proceed.
- 03
Job done
Once the price is agreed, we arrange a convenient time for the work. Mitchell completes the task carefully and to a high professional standard using quality materials.
- 04
Check
After completing any repair or installation, we perform a thorough check to ensure everything is functioning correctly and there are no remaining leaks or pressure issues.
- 05
Tidy up
We respect your home by keeping our work area clean throughout the process. All our work is covered by a workmanship guarantee for your complete peace of mind.
What you get
What you get with plumber
Free photo quotes
Convenient, no-obligation pricing for general plumbing jobs based on photos you send us.
Reliable
We value punctuality and clear communication, respecting your time and schedule.
Clear explanations
We talk you through what has been done so you understand your home's plumbing system.
Tidy
We leave your home as clean as we found it, taking pride in a spotless workspace.
Insured
Public liability insurance up to £2 million.
Local
Proudly Romford-based, providing responsive and honest service to our local community every day.
In detail
Plumbing services we cover
We provide comprehensive plumbing services for both homeowners and landlords, ensuring every job is completed with precision and care. Our expertise spans from minor household repairs to significant new installations, and we focus on delivering repairs that address the cause of the issue. Whether you are dealing with a faulty tap or a complex pipework installation, our approach remains consistent: thorough, reliable, and professional, using our 15 years of experience to get it right.
Taps, toilets, and basins
We repair or replace all types of bathroom and kitchen taps, toilets, and basins. Whether you have a dripping tap that keeps you awake at night or a toilet that won't stop running, we provide careful repairs. We can install new, high-quality fittings or repair your existing ones, ensuring that every connection is watertight and functioning exactly as it should be for your daily comfort. We work with all styles of fixtures, from traditional designs to modern mixer taps, ensuring they are securely mounted and properly sealed to prevent any water damage to your vanity units or flooring.
Shower installation and repair
Showers are essential to modern living, and when they fail, it disrupts your entire daily routine. We can repair faulty shower valves, resolve pressure issues, or install entirely new shower units to refresh your bathroom. We understand the technical requirements for different water systems, including modern unvented setups, and ensure that all plumbing is securely installed and pressure-tested. We discuss suitable shower options for your existing water system, with attention to flow, temperature and the condition of the connections.
Appliance plumbing
Plumbing in a new washing machine or dishwasher requires precision to avoid leaks that could damage your expensive kitchen cabinets or flooring. We can safely disconnect old appliances and install new ones, including checking for correct inlet and waste connections and ensuring proper drainage. If you're struggling with space or compatibility in a new kitchen layout, we offer practical advice on the best way to plumb in your appliances with attention to secure inlet and waste connections. We ensure that all hoses are correctly positioned and that isolation valves are easily accessible for your future convenience and safety.
Advanced leak detection
Some leaks are obvious, but many hide behind walls or under flooring until the damage is severe and expensive to fix. Using our 15 years of trade experience, we trace the source of stubborn leaks that others may have missed, using a methodical approach to narrow down the location. Once we locate the issue, we carry out a repair to address the source of water loss and help limit further damage. We explain the cause of the leak and provide advice on preventing similar issues, helping you understand the repair and any maintenance needed.
General household maintenance
Beyond emergencies, we handle general plumbing maintenance tasks, such as replacing aged pipework, installing new isolation valves, and updating bathroom plumbing infrastructure. Regular maintenance is the best way to prevent future issues and avoid the stress of a sudden plumbing failure. From fitting external garden taps to upgrading your indoor pipework for better flow, our work is carried out to professional standards. We ensure all new pipework is correctly supported and that joints are checked for leaks, with attention to the condition and suitability of the pipework.
Services for local landlords
We support local landlords by managing plumbing repairs and maintenance for their properties in Romford and the surrounding Havering areas. We understand the need for quick, reliable service that keeps tenants happy and property damage to a minimum. Whether it's a routine repair between tenancies, a plumbing repair, or an urgent issue during a lease, we provide clear communication and professional, invoiced work. Our goal is to make it easy for you to keep your investment in excellent condition, providing reliable plumbing solutions that stand up to the demands of a rental property while ensuring all installations meet current standards.
What customers say
"Great service, traced a leak that no one else could find with any certainty. Repaired and put us in contact with an insurance loss assessor to take care of all the repairs. Honestly it's been as effortless as possible. Highly recommend."
"Old boiler died, new one quoted and fitted in a week. Left the house spotless after. Absolute top job by Mitch and team."
"I had already spoken to four heating engineers regarding a problem with our boiler but was not convinced any of them knew how to solve the problem. Mitchell was by far the most attentive and knowledgeable. He came up with a viable solution that ultimately avoided replacing the boiler."
FAQs
Plumber: your questions answered
Related services
Areas covered
Romford · Hornchurch · Ilford · Rainham · Chigwell · Loughton · Upminster · Chingford · all areas
Do you do drainage or blocked drains?+
No, drainage and sewer unblocking is not a service we offer. We provide general plumbing, including outside taps, heating systems and boiler services.
How much does a plumber cost?+
For most general plumbing, we offer free quotes via photos. If a site visit is required to price the job properly, it is £45 +VAT, which is deducted from your final bill if you proceed with our quote.
Do you charge for quotes?+
Quotes from photos for general plumbing are free. If the job needs a site visit to price properly, the visit is £45 +VAT, and that amount is deducted from the bill if you go ahead. Nothing is priced blind.
Is the work guaranteed?+
Yes, our workmanship is guaranteed. Parts aren't covered by our guarantee. New boilers carry the manufacturer's warranty, which ranges from 2 to 10 years depending on the boiler.
When can I reach you?+
Working hours are 8am to 5pm. Mitch answers his phone up to 10pm, even if only to tell you he's unavailable, and anything after 10pm is returned the next day.
Are you qualified and insured?+
Mitchell is Gas Safe registered, ACS qualified, G3 unvented hot water qualified and holds NVQ Level 2. The business carries public liability insurance up to £2 million.
Do you cover my area for plumbing?+
We're based in Romford and cover Romford, Hornchurch, Upminster, Rainham, Gidea Park, Collier Row, Harold Hill, Ilford, Chigwell, Loughton, Chingford and the other covered places listed on our service areas page.
How quickly can you attend a plumbing job?+
Please call to discuss the job and Mitchell's current availability. Emergency call-outs are offered for no heat, no hot water and leaks, without a set response time.
What should I do if I have a major leak?+
If you have a major leak, please turn off your water at the main stopcock immediately to prevent further damage. Once the water is off, call us directly so we can advise you on the next steps and attend.
Do you provide plumbing for new bathrooms?+
Yes, we handle all plumbing requirements for new bathroom installations, including pipework, shower connections, and basin installation with care and clear explanations of the work involved.
Got a plumbing job?
Send photos for a free quote.
Phones answered until 10pm. Later calls are returned the next day.